Technology & Commercial Orchestrator

OSS/BSS • Networks • Digital Marketing • AI • Proprietary Solutions

Technology and commercial orchestrator, trusted partner of telecom operators, B2B companies and public and private institutions. Global leading solutions, proprietary developments and local integration since 2014.

ADIACOM - Digital Transformation

Our mission

We orchestrate access to global leading solutions and develop open proprietary solutions for telecom operators, B2B companies and public and private institutions.

Modernize

Optimize your 2G/4G/5G networks, OSS/BSS and infrastructure with our proven and cost-effective solutions.

Engage

Strengthen customer engagement through personalized video and specialized AI agents.

Innovate

Develop new high-value services with applied AI and automation.

Our flagship solutions

Discover our offers to accelerate your transformation.

VPI

The VPI platform optimizes your business process management.

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Multichannel Messaging

Centralize and automate your customer communications.

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AI Agents

Virtual agents to automate and personalize the customer experience.

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🚀 PRODUIT PHARE

Specialized AI Agents

Intelligent multi-agent chatbot system with 3 specialized agents that automatically manage your customer conversations. Qualification, technical expertise and 24/7 support.

Qualification & Orientation

Youssef analyzes your needs and directs you to the right expert. Automatic lead qualification with intelligent scoring.

Qualification Lead Scoring Orientation

Expertise & Consulting

Rami manages your existing customers with technical expertise and personalized advice. Tailor-made solutions.

Expertise Conseil Solutions

Support & Follow-up

Emma provides technical support and problem solving. Smart fallback and continuous tracking.

Support 24/7 Résolution Suivi
95%
Satisfaction client
24/7
Disponibilité
-70%
Temps de réponse

Agents customizable to your business needs.
Lead qualification, client support, FAQ, automation | Time savings 70%, satisfaction 95%, continuous innovation